WINE CLUB FAQ’s
How much does it cost to join the Wine Club?
There is no cost to join.
How do I use my membership discount?
Depending on the tier chosen, Wine Club members receive 10% or 20% off any purchase made online at oleandriwines.com, or by calling us at 707.968.1414.
When can I expect to be billed for my Wine Club shipments?
Your credit card will be charged upon shipment. You will receive an email notification when your wine ships out.
When will I receive my wine?
For most of the West Coast, wine shipments are delivered 1 to 2 days later. For East Coast addresses, wine shipments are delivered between 5 to 10 business days. When your release is shipped, you will receive an email with tracking information.
What states can you ship club shipments to?
Due to legal restrictions, we are only permitted to ship wine to the following states:
How long does my membership last?
For as long as you are happy with your subscription, with the minimum commitment of 2 shipments.
How can I make changes to my BV membership?
Please contact us at [email protected] or you can give us a call at 707.968.1414 Monday-Saturday 9am-6pm to update your account information over the phone.
How do I cancel my BV membership?
We would hate to see you go, but if you wish, you may cancel your Wine Club membership any time after your first two shipments.
What happens if my BV shipment is sent back to the winery?
The shipping service we use will make three delivery attempts before returning the wine to us. If the wine is returned to the winery, we can reship the order for a $15 fee. We suggest that you provide an address that will assure you receive the delivery, such as a place of business, with someone over the age of 21 present to sign for your order.
What if I end up with a corked or damaged bottle?
In the unlikely event that a bottle arrives damaged or corked (we inspect the wines incredibly closely before shipment), notify us as soon as possible so we can rectify the problem for you.